Have a question? Click the questions below for a quick answer! If you need more information, please email us at hello@sugarbearpro.com.
If you are looking for our International store, you can find it here.
SugarBear Hair vitamins gives you everything you need to grow the healthiest longest hair possible, it does this by:
We sell 3 different plans:
The 1 Month Supply comes 1 bottle..
The 3 Month Supply comes with 3 bottles is offered at a discounted rate.
The 6 Month Supply comes with 6 bottles and our largest discounted offer for bulk supply.
If you are sensitive to Biotin, we recommend contacting your doctor first.
There are no known side effects to the vitamins. Please review the ingredients to ensure you do not consume ingredients you may be sensitive or allergic to.
Absolutely! The vitamins were formulated for all genders and all hair types.
Yes, we have recently introduced a subscription service. In order to subscribe, you must select the second product option labeled as "Every 30 Day Subscription." If you become a subscriber, there are no hidden fees and you are free to cancel any time.
If you do not want to subscribe, be sure to select the "One-Time Purchase" option. Your credit/debit card information will not be saved.
Whether you choose a subscription service or not, we do not see your payment information. We utilize an encryption service to process all payments.
Yes! We use an encryption service to process your payment, we do not see your credit card information and we do not store it for future use! We will not be able to charge your card again!
We recommend speaking to your healthcare professional if you are pregnant or nursing to get approval for the vitamins.
SugarBear Hair vitamins do not contain any hormones and will not affect the hair on the rest of your body or face.
We recommend chewing two gummy vitamins a day for the best results. You can eat the bears anytime of day, together or separate, with or without food!
No, your hair will not start to fall out when you stop taking the vitamins.
We ship WORLDWIDE! We are proud to ship throughout the US and worldwide! For our international store, please click here.
DomesticFor all USA shipments, we use priority shipping through USPS. You can track your package from when it leaves our warehouse through its final destination.
InternationalFor all international shipments, we use leading shipping carriers such as DHL and Fedex. We offer both standard and express shipping for most countries.
Once your order has been processed, DHL or Fedex Express typically delivers your order within 4-6 days to your shipping address. At times, you may be asked to pick up your package at a DHL office or provide delivery instructions via phone or email. To ensure you receive your package without delay, please provide the best contact phone number during checkout.
Standard DHL time of arrival varies depending on your country and is shown at checkout. Once the package arrives in your country, DHL hands the package off to your local post office or a local courier for delivery to you. At times, you may be asked to come into your local post office to claim the package in person.
We highly recommend using our Express options as it is the fastest, most convenient and most secure method. Shipments typically take between 4 – 6 days (after processing) and are fully-trackable. Your DHL tracking link is included with your shipping confirmation message.
Exact shipping and delivery charges are determined by your location and the package weight. Please utilize the shipping calculator at checkout for your specific shipment cost. USA shipping starts at $4.99 for Priority Mail through FedEx. International shipping starts at $10 for standard shipping and $20 for DHL Express Shipping.
Orders are processed for shipment daily, Monday - Friday morning. If your order was placed after 10am EST, it will be processed the following day. Orders placed Friday, after 10am EST will be processed Monday morning. Processing may take longer if the order was placed around the Holidays or on a weekend.
If Friday or Monday was a Holiday, please add an additional day for processing.
A notification is automatically sent to your email once your order is shipped with your tracking information.
U.S.A. shipments can take 3-7 days after processing.
If the order is placed during a weekend or holiday, processing can take 2-3 days.
International shipments vary by destination and shipping method.
Our company is based in the USA. All of our US orders are free of duty fees.
For international shipments sent via DHL Express or Fedex, we quote and collect the estimated Import Taxes or Duty Fees so we can pay them on your behalf. This ensures your package arrives without any additional delays.
For international shipments sent via standard DHL, we quote the estimated Import Taxes or Duty Fees so you are aware of these before your package arrives.
While most of our orders are free of any Import Taxes or Duty Fees, we cannot be held responsible for any taxes, seizures or fees from importing our product. By complying with all local standards and regulations, we do our very best avoid any possible charges your country may assess your shipment. The final decision is decided by your country's import regulations. You may contact your local customs agent if you have any questions regarding additional fees on your shipment.
We send a tracking link to track your package in all shipping confirmation emails!
Please email us at hello@sugarbearpro.com to confirm your order was placed. Our emails could be ending up in your spam box or an incorrect email was entered at the time of checkout.
Sugarbear is firmly committed to providing our customers with high quality, reliable products through SugarbearPro.com and authorized sellers.
We stand behind our products and will provide a refund for any reason within 100 days of purchase from our website, SugarbearPro.com and any authorized sellers. You can read more on our policy here.
If you need more information, please email us at hello@sugarbearpro.com.